Frequently Asked Questions
HOW DO I USE AFTERPAY?
Shop Realmconceptmarket.com as usual — just choose "Afterpay" as your payment method at checkout, register with Afterpay and provide payment details (they accept Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account and complete your order — it’s that easy!
Please note: all items in your shopping bag must be eligible for Afterpay, and the total value must be between $35-$2000.
WHERE CAN I USE AFTERPAY?
Afterpay can only be used for purchases made on realmconceptmarket.com. Afterpay cannot be used for purchases made in any of our store locations or on the Anthropologie app.
CAN I USE AFTERPAY IF I'M AN INTERNATIONAL CUSTOMER?
Currently, Afterpay is only available to customers with a US shipping and billing address. Customers with international billing addresses will not be able to create an Afterpay account, or ship outside of the US.
HOW DOES THE AFTERPAY PAYMENT SCHEDULE WORK?
All Afterpay customers are required to make their first payment at the time of purchase. Three remaining installment payments are deducted automatically from your selected payment method every two weeks. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust your amount owed accordingly.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
WHAT IF I CAN'T PAY AN AFTERPAY INSTALMENT?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
WHEN WILL MY ITEMS BE DELIVERED IF I USE AFTERPAY?
Like any Realm Concept Market order, Afterpay orders are delivered within our standard shipping timeframes. Visit FAQs for more details.
IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE AFTERPAY TRANSACTION?
Yes; your order must be between $35-$2000 to use Afterpay.
CAN I USE ANOTHER FORM OF PAYMENT WITH AFTERPAY?
Yes, you may also use an Realm Concept Market gift card or e-gift card with Afterpay to pay for your purchase.
WHAT PRODUCTS ARE NOT ELIGIBLE FOR AFTERPAY?
Afterpay is not available on purchases of gift cards or e-gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.
HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED WITH AFTERPAY?
Afterpay returns follow our standard return process. Start your online return to print a return label ($5.95) and mail them to 30 Broad Street, PO Box. 14161, New York City, NY 10004.
For merchandise returned within 60 days of the delivery date, a refund will be issued to the original form of payment at the original selling price. If returned after 60 days, a merchandise credit will be issued at the original selling price.
Click here for more information about our Return Policy. Afterpay will be notified of your return and refund payment accordingly.
If you have a question or concern about your Afterpay order, please contact Afterpay support at email@example.com
WHERE CAN I FIND OUT MORE ABOUT AFTERPAY?
If you have a question about your Afterpay account or order, please contact Afterpay's customer support at firstname.lastname@example.org or use the contact form here
* Afterpay accepts Visa and MasterCard only. Must be 18 years or older and have a valid email address and US mobile phone number to sign up.
*** You must be over 18, a resident of the U.S. and meet additional eligibility criteria to qualify. Late fees apply. Estimated payment amounts shown on product pages exclude taxes and shipping charges, which are added at checkout. Click here for complete terms.